We reserve the right to refuse to quote for the carriage of goods for any particular person and for carriage of any goods or classes of goods at our discretion.
You warrant that any information which you have provided to us and on which we have reasonably relied in assessing any quotation or estimate of the resources necessary to carry out the work is accurate.
You warrant that, in entering into this agreement, you are either the owner of the goods or the authorized agent of the owner.
Presence at Loading/Unloading. You will ensure that you or some person on your behalf is present when the goods are loaded or unloaded, except if they are being unloaded into or loaded from the store.
Dangerous Goods. You warrant that the goods do not include any firearms or goods which are or may become of a dangerous, corrosive, highly combustible, explosive, damaging, or noxious nature nor likely to encourage any vermin or pest unless you have disclosed to us in writing the presence and nature of any such items prior to them being made available to us for loading or storage. We may refuse to remove or store such items. If we discover any article or substance of this nature after the goods have been received by us, we may take any reasonable action, including destruction or disposal, as we may think fit without incurring any liability to you.
Goods Left Behind or Moved in Error. You will ensure, to the best of your ability, that all goods to be removed (other than goods being removed from store) or stored are uplifted by us and that none is taken in error.
Mode of Carriage. We shall be entitled to carry the goods by any reasonable route (having regard to all the circumstances including the nature and destination of any other Goods being carried on the vehicle) and by any reasonable means
Monday to Friday relocations have a minimum charge of 2 hours, Saturday 3 hours and 4 hours for a Sunday.
Delivery. We shall not be bound to deliver the goods except to you or a person authorized in writing by you to receive the goods. If We cannot deliver the goods either because there is no authorized person there to receive them on our arrival, because we cannot gain access to the premises, or for any other reason beyond our control, we will be entitled to unload the goods into a warehouse and will be entitled to charge an additional amount for storage and for the subsequent re-delivery of the goods. If this happens, we will endeavor to contact you to ascertain whether you have any alternate instructions.
We will not be liable for any delays due to circumstances beyond our control including industrial disputes, weather, traffic and road conditions, or the failure of the international sea or air carrier/s to transit your consignment within the agreed time frames.
Due to extreme weather conditions relocations may be rescheduled as the working conditions may pose danger for our staff members and your belongings may become damaged.
Shauns Moves may refuse to complete relocation due to the belongings/property being unhygienic or unsafe to perform.
Charges and Payments
Cancellations: Shauns Moves will accept cancellation of all bookings a minimum of 72 hours prior to relocation, any bookings canceled within 72 hours of relocation will have a $150.00 cancellation fee. If a booking is required to be postponed to another date then we must have confirmation of the date change 24 hours prior to relocation. Date change within 24 hours of relocation will incur an $80.00 fee.
Payment: Payment in full is required on the day of your relocation. Our team will provide an invoice with the total amount payable. Shauns Moves accepts cash, visa/master cards, and debit cards, there will be a credit card processing fee of 1.65% for visa/master and $.30 for debit cards.
Variation of Work Required and Delay. If the work you ultimately require us to do varies from the work for which a quotation or estimate has been given, or if we are prevented from or delayed in undertaking the services or any part thereof (except where that prevention or delay results from a factor within our control), we will also be entitled to make a reasonable additional charge.
Shauns Moves is covered by Zurich Marine Insurance, $250,000.00 transit insurance which covers fire, theft, and turnover. CGU business Insurance is a $10,000,000.00 public liability.
Shauns Moves is not an authorised insurance provider and does not cover damage to belongings due to loading or unloading. Shauns Moves will not be liable for any damage to goods during loading or unloading. We recommend sourcing insurance cover from an insurance provider. We recommend Removals Insurance Australia.
Please follow the link below for a quotation
https://buy.removalsinsurance.com.au/Public/PreQuoteQuestions?PackageId=16390&pageNumber=1&TEXT_Refe...
Damage to Goods - Packaging. If the Goods sustain damage by reason of defective or inadequate packing or unpacking, and the packing or unpacking (as the case may be) was not undertaken by us, we will not be liable. We will not be liable for
any loss or damage nor any delay which results from any cause beyond our control loss or damage resulting from inadequate or improper packing or unpacking unless the goods damaged or causing damage were both packed and unpacked by us; loss or damage to jewelry, watches, money or negotiable instruments; or electrical or mechanical derangement to goods and under no circumstances will we be responsible for any loss or damage involving the restoration or reconstruction of information or data or any item of so-called consequential loss.
Please sign below to agree to the Terms and Conditions of your move.